Frequently Asked Questions (FAQs)
Yes, all our products are tested by professional physiotherapists and additionally approved by orthopedists in the laboratory.
We offer a 365-day money-back guarantee. If you’re not satisfied, please check the full return policy on the Gentle Care website.
Shipping is free for orders over £49. For orders below this amount, the shipping cost is £4.95.
We start preparing orders immediately upon receiving notification from the system. It usually takes 4 to 9 business days for the customer to receive the order.
Most of our products can be adapted for various purposes or ailments. However, to make the perfect choice, we recommend taking a short quiz by clicking on the ORTHOPEDIC ADVICE menu section.
Yes, the brace is designed for all-day wear to provide continuous support and comfort.
Each product page also has an FAQ section where you will find questions and answers specifically about the selected product.
We aim to apply the lowest possible markup to our products without compromising quality. We also always offer additional discounts, and when purchasing 2 or more items, discounts can reach up to 70%. So, buying more than one item pays off.
No, GentleCare products are exclusively sold on this website to ensure product authenticity.
The most convenient way to contact us is via email at [email protected], where our team is always ready to help you with order inquiries or choosing the right product.
