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Free UK Shipping on Orders £49+
365 Day Money Back Guarantee
Premium-Quality Products
24/7 Customer Service

Shipping Timeframe 

At GentleCare, we strive to deliver your orders promptly. All orders are processed and dispatched within 4-9 business days after payment confirmation. You will receive an email notification with tracking information once your order has been shipped.

Shipping Rates 

We offer competitive shipping rates to ensure you receive your braces and supports in a timely and cost-effective manner. Our shipping rates are as follows:

Order ValueShipping Cost
Orders below £49£4.95
Orders £49 and aboveFree Shipping

Shipping Details

  • Delivery Time: 4-9 business days from the date of payment confirmation.
  • Shipping Method: All orders are shipped via reliable courier services to ensure safe and timely delivery.
  • Tracking: You will receive a tracking number via email once your order has been shipped, allowing you to track your package until it reaches your doorstep.


Additional Information

  • Handling Time: Orders are processed within 1-2 business days after payment confirmation.
  • Service Coverage: We deliver to all locations within the United Kingdom.
  • Order Confirmation: Ensure that your shipping address and contact information are accurate to avoid delays.


Contact Information 

For any shipping-related inquiries, please contact us:

  • Phone: 0744 142 6003 (Mon – Sun, 24/7). Outside the UK: +44 744 142 6003
  • Email[email protected]
  • Mailing Address: GentleCare, Cambridge Biomedical Campus, Hills Road, CB2 0QQ, Cambridge


We are committed to providing excellent service and ensuring that your order arrives safely and on time. Thank you for choosing GentleCare.

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